Last updated: November 4, 2026
Ringo Office (ringooffice.com) is operated by Ringo Technologies (owned by Robert Hanson), Commerce City, Colorado ("we", "us").
Ringo Office is built so that information about the people who call your office does not stay with us.
We never store caller names, caller phone numbers, what callers say, call summaries, transcripts or recordings. Ringo is told not to ask for sensitive details and to stop callers who start sharing them.
Calls are answered through Retell AI. Each office's Retell agent is set to keep basic call information only (such as the time and length), with no transcript or recording, and to delete it after one day.
For each call we keep the time, the length, a general topic (for example "new client" or "scheduling") and the result (for example "booked" or "transferred"). The call's ID is stored only as a one-way hash. None of this identifies a caller. Your dashboard uses it to show call volume, topics and busy hours.
When a call ends, the phone provider's AI picks one topic and one result from a fixed list. It is not asked for, and we do not receive, a summary or any caller details.
When you connect Google Calendar or Outlook, we store an access token so Ringo can do two things: check your free times and add the booking to your office's own calendar. We do not read or keep your other calendar events. The booking (the caller's name, callback number and a general appointment type) is written only to your calendar; we keep a count of appointments by day and type. During the call these details pass through our system and our AI providers so the booking can be made, but we do not save them. You can disconnect a calendar anytime in Settings, Connections.
We keep your office name, login emails, the settings you enter, and your plan and billing status. Card payments are handled by Stripe, and we never see your full card number. Login codes and account emails are sent through Resend.
When you send the "Book a setup call" form on this website, your answers are emailed to us so Bob can reach you. They are not stored in our database. Please don't include client details in the message.
The website chat on Full Growth plans answers visitors' questions from the settings you approve. If a visitor asks for a call back, what they typed is emailed once to your office so you can follow up. We do not save chat conversations or visitor contact details; we keep only a monthly count of chats.
If you use Ad Maker or social posting (Full Growth or the Marketing Crew add-on), we keep the photos, clips, ads and posts you create and send approved posts to the accounts you connect. Copied voices and AI avatars are made only with the person's permission, through ElevenLabs and HeyGen, and are deleted when you remove the person or close your account. Nothing is posted without your OK.
We make an encrypted backup of the app database every day and store it in Cloudflare R2. Backups are kept for up to 60 days and then deleted automatically.
Cloudflare (hosting, database and backups), Retell AI (phone calls), Stripe (billing), Resend (email) and, for optional marketing features, ElevenLabs, HeyGen and the social media and ad services you choose to connect.
We do not sell or share information for advertising.
You can download or delete your account data anytime in Settings, Your data. When you close your account, your data is deleted 30 days later, and it rolls out of our backups after that.
Our public website (not the customer app) uses Cloudflare Web Analytics to count visits without cookies, and the Meta Pixel. The Meta Pixel tells Meta (Facebook and Instagram) that a page was viewed or a demo was booked, using cookies and your browser and device details, so we can measure and show our ads. It does not receive what you type into our forms, and it is never loaded inside the customer app or on calls. You can limit this in your Facebook ad settings or with your browser's tracking protection.
Our booking and contact forms use Cloudflare Turnstile to tell real people from automated programs. When a form loads, Cloudflare checks signals from your browser and device (such as your IP address and browser details) and tells us only whether the check passed. It is not used for advertising. See Cloudflare's privacy policy.
Ringo Technologies (owned by Robert Hanson), Commerce City, CO · support@ringooffice.com · privacy requests: privacy@askringo.com · (720) 405-2375